How to resend a batch

You only get one chance to recreate a batch, so make sure you don't make any mistakes!

Credits Cards

1. Billing tab
2. Process returns tab
3. Left click to highlight the batch you want to resend
4. Click Show Batch Details
5. Click Select All
6. Click Resubmit in new batch
7. Go to the Send Data tab and send your batch

Invoices

1. Billing tab
2. Process returns tab
3. Left click to highlight the batch you want to resend
4. Click Show Batch Details

5. Click Select All

6. Click Resubmit in new batch
7. Go to the Send Data tab and print your batch

Checking

This one is a little tricky, so follow these directions precisely.

1. Billing tab
2. Check the Transactions tab.....is this tab empty? If it's not empty, call Tech Support.
3. If the Transactions tab is empty go to the Process returns tab
4. Left click to highlight the batch you want to recreate
5. Click Show Batch Details
6. Click Select All

7. Click Debit Account, Click YES, Click YES again.

8. Go to the Transactions tab, Click Create Batches, Click Yes, Click OK
8. Go to the Send Data tab, the duplicate batch should now be there